I attended Phil's 'Room Full of Referrals' Course and it helped me to understand the different types of personalities that exist. Being an accountant, I'm very detail and task driven and I've learnt that, surprisingly, not everyone is!
During the course the penny dropped and I feel I am now better at understanding why people react in a certain way which also helps me to manage their expectations better. I would recommend this course to anyone who needs to deal with people; be it staff, clients, family or friends.
Dee Tailor, Managing Director
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